Why this notice exists
Skin imagery and the responses you provide during a Vetra scan can reveal sensitive information about your health. We treat this data with care that goes beyond standard personal data, and this notice tells you exactly how.
Vetra is a wellness and skincare service. It is not a HIPAA-covered entity and does not provide medical diagnoses. We nevertheless apply HIPAA-aligned practices to your skin scans, photos, and assessment responses.
What we collect
Skin photos and live-scan footage you capture, your assessment responses (concerns, lifestyle inputs, consistency, confidence), time-series data across scans, and any notes you add yourself.
How it's stored
Skin imagery and scan data are encrypted in transit and at rest. Access is logged and scoped through role-based controls. Backups are encrypted and rotated.
Who can see it
Only you, the aesthetician(s) reviewing your account, and the small set of Vetra engineering staff strictly required for system operation. We do not share your skin data with advertisers, data brokers, or product partners. We never train external AI models on your skin imagery.
How we use it
To generate your scan analysis, track changes over time, personalize your routine and collection, and provide aesthetician support. With your separate, explicit opt-in we may also use de-identified imagery to improve the methodology.
Retention and deletion
Scan data is retained while your account is active. You can delete individual scans, all scan history, or your entire account from settings. On full account deletion we erase your imagery and assessment data within 30 days unless retention is legally required.
Your rights
You can access, export, correct, or delete your skin and assessment data at any time. You can withdraw consent for optional uses without losing access to the core Service. Email privacy@vetra.example to exercise these rights.
Not medical care
Vetra is not a substitute for a dermatologist or other medical professional. If you have concerns about a lesion, persistent inflammation, or any other symptom, please seek qualified medical care.
